The PsychologySmith Ltd – Privacy Policy
Last updated: November 2025
The PsychologySmith Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and store your data when you visit our website or contact us regarding our services.
1. What data do we collect
We may collect the following personal information:
2. How we collect your data
We collect personal data when you:
3. How we use your data
The PsychologySmith Ltd uses your data to:
4. How we store your data
5. Marketing
We may occasionally send information about services or events that may be relevant to you if you have explicitly opted in.
You can withdraw consent for marketing contact at any time by emailing jonell@thepsychologysmith.com.
6. Your data protection rights
Under UK data protection law (UK GDPR), you have the following rights:
7. Cookies
Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.
For more about cookies, visit www.allaboutcookies.org.
8. How we use cookies
We use cookies to:
9. Types of cookies we use
10. Links to other websites
Our website may contain links to other sites. This privacy policy applies only to The PsychologySmith Ltd website. Please review the privacy statements of any external sites you visit.
11. Updates to this policy
We regularly review this policy to ensure continued compliance. Any updates will be posted on this webpage.
This version was last updated in November 2025.
12. How to contact us
If you have any questions about this privacy policy or the data we hold about you, please contact:
Email: jonell@thepsychologysmith.com
Telephone: +44 7878 125 729
13. How to contact the appropriate authority
If you are not satisfied with how your data has been handled, you may contact the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Email: dataprotectionfee@ico.org.uk
Last updated: November 2025
The PsychologySmith Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and store your data when you visit our website or contact us regarding our services.
1. What data do we collect
We may collect the following personal information:
- Name, email address, and telephone number
- Information you share through enquiry or contact forms
- Technical data such as browser type, IP address, and usage information collected through cookies
2. How we collect your data
We collect personal data when you:
- Complete an online enquiry or contact form
- Communicate with us by email or phone
- Provide feedback or complete a survey
- Use or view our website (via your browser’s cookies)
3. How we use your data
The PsychologySmith Ltd uses your data to:
- Respond to your enquiries and provide requested information
- Deliver psychological services under a service agreement
- Maintain administrative, financial, and professional records as required by law and professional regulators
- Comply with legal, ethical, and safeguarding obligations
- Improve website functionality and user experience through anonymous analytics
4. How we store your data
- We have implemented appropriate physical, technical, and organisational measures to keep your data secure and confidential.
- Your information is retained for a minimum of seven years, in line with professional and legal requirements, after which it will be securely deleted or anonymised.
5. Marketing
We may occasionally send information about services or events that may be relevant to you if you have explicitly opted in.
You can withdraw consent for marketing contact at any time by emailing jonell@thepsychologysmith.com.
6. Your data protection rights
Under UK data protection law (UK GDPR), you have the following rights:
- Access – to request copies of your personal data
- Rectification – to request corrections to inaccurate or incomplete data
- Erasure – to request deletion of your data under certain conditions
- Restriction – to request limits on data processing
- Objection – to object to data processing under certain circumstances
- Portability – to request transfer of your data to another organisation or to you directly
7. Cookies
Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.
For more about cookies, visit www.allaboutcookies.org.
8. How we use cookies
We use cookies to:
- Understand how visitors use our website
- Improve website performance and user experience
9. Types of cookies we use
- Functional cookies – to ensure the website operates correctly
- Analytical cookies – to track anonymous website usage statistics
- Advertising cookies (if active) – to tailor content and measure engagement
10. Links to other websites
Our website may contain links to other sites. This privacy policy applies only to The PsychologySmith Ltd website. Please review the privacy statements of any external sites you visit.
11. Updates to this policy
We regularly review this policy to ensure continued compliance. Any updates will be posted on this webpage.
This version was last updated in November 2025.
12. How to contact us
If you have any questions about this privacy policy or the data we hold about you, please contact:
Email: jonell@thepsychologysmith.com
Telephone: +44 7878 125 729
13. How to contact the appropriate authority
If you are not satisfied with how your data has been handled, you may contact the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Email: dataprotectionfee@ico.org.uk
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© 2026 The PsychologySmith Ltd. All Rights Reserved.
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Company Number SC620239
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